Shipping policy
SHIPPING POLICY
Last updated: October 2026
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship worldwide. Please allow the following estimated delivery times after your order has been processed:
- United States: 7–21 business days
- Canada: 7–21 business days
- International: 7–21 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, carrier delays, or high-volume periods.
Shipping Rates
- US Standard: $8.00 (Free on orders $70+)
- US Express: $15.00
- Canada Economy: $15.99 | Canada Express: $30.00
- International Standard: $25.00 | International Express: $45.00
Customs, Duties & Taxes Heiress Beauty ships internationally from China. Your order may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. Please check with your local customs office for more information.
Lost or Delayed Packages If your package has not arrived within 30 days of your expected delivery date, please contact us at lalasosweet2209@gmail.com and we will do our best to resolve the issue.